Communication is key - please contact us right away if you have any questions or concerns.
Do I have to sign a long term contract?
No. Service agreements are not necessary for all cleanings but do offer a way for our clients to lock in promotional rates if they require service on a regular basis. Service agreements help us maintain a long term schedule, which we appreciate very much and are happy to offer an incentive.
Are background checks performed on all employees?
Yes, you can rest assured that your janitorial services are provided by an individual who will represent AYES Janitorial with the utmost professionalism and pride in their job and will take good care of your office cleaning needs.
What about proper insurance?
We carry General Liability insurance and Workman Compensation coverage. This is to protect you against damaged property or injury to person while our staff is on your property performing office cleaning janitorial cleaning services.
What can you tell me about the training of your staff?
All employees, regardless of experience level, must go through Basic Training Boot Camp where they learn how we perform each cleaning task. This guarantees consistency and excellence in the quality of cleaning your office will receive from our staff.
After that, Advanced Training takes place at the actual account they will be assigned to in the presence of a Trainer or Supervisor. Any specific situations or tasks needed will be trained at this time creating a unique cleaning experience for your individual office.
Do you guarantee your work?
Absolutely! If you are not satisfied with any cleaning visit we will dispatch a supervisor to rectify any problem immediately and credit that cleaning on your next invoice. If you aren’t happy, we don’t get paid! When you invest in quality office cleaning, you will get nothing less that QUALITY every time!
How do we start?
Simply complete the Contact Form or call for a free consultation at (847) 565-8755 and we will be happy to set up our first cleaning so you can check us out first hand!